Privacy Policy
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Studio Arq (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with the Studio Arq website.
By using our website, you acknowledge the practices described in this Privacy Policy.
OWNER AND DATA CONTROLLER
Studio Arq
28 Wrenford Street
London, N1 9QX
United Kingdom
owner email :
hello@studioarq.co.uk
TYPES OF DATA COLLECTED
Depending on how you interact with our website, we may collect certain personal information, including:
First name and last name
Email address
Phone number
Information submitted through our contact or enquiry forms
Project requirements and information you choose to share with us
Website Usage Data
IP address and device information
Cookies and similar tracking technologies
Personal Data may be provided voluntarily by you when you contact us, request information, enquire about our services, or otherwise interact with our website.
Certain Usage Data may also be collected automatically when you browse the website.
Unless otherwise stated, information requested through our website may be necessary for us to respond to your enquiry or provide the services you have requested.
HOW WE COLLECT YOUR DATA
We may collect information when you:
Submit an enquiry through our contact form
Contact us by email or telephone
Request information about our interior design services
Subscribe to our newsletter, where available
Browse or interact with our website
Communicate with us regarding a project or service
You are responsible for ensuring that any personal information belonging to another individual that you provide to us has been shared with their permission.
HOW WE USE YOUR PERSONAL DATA
We may use the information we collect to:
Respond to enquiries and requests
Discuss potential interior design projects
Provide information about our services
Prepare quotations or proposals
Communicate with existing or prospective clients
Improve our website and user experience
Understand how visitors use our website
Send newsletters or marketing communications where you have provided appropriate consent
Maintain the security and functionality of our website
Comply with applicable legal and regulatory requirements
We will only use your personal information for purposes that are relevant to the reason it was collected or where otherwise permitted by applicable law.
MODE AND PLACE OF PROCESSING THE DATA
Methods of Processing
Studio Arq takes reasonable technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, loss, or destruction.
Personal Data may be processed using computers, digital systems, communication platforms, website hosting services, email systems, analytics services, and other technology necessary to operate our business and website.
Where appropriate, third-party service providers may process Personal Data on our behalf. These may include website hosting providers, email providers, analytics providers, IT support services, and other professional or technical suppliers.
LEGAL BASIS OF PROCESSING
We may process your Personal Data where one or more of the following applies:
You have provided consent for a specific purpose.
Processing is necessary to respond to an enquiry or take steps at your request before entering into a contract.
Processing is necessary to perform a contract with you.
Processing is necessary to comply with a legal obligation.
Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Communicate with us regarding a project or service
Where we rely on consent, you may withdraw that consent at any time.
WHERE YOUR DATA IS PROCESSED
Your information may be processed at Studio Arq's operating premises and by third-party service providers who support our website and business operations.
Where your Personal Data is transferred outside the United Kingdom or applicable data protection jurisdictions, we will take appropriate steps to ensure that suitable safeguards are in place where required by law.
You may contact us if you would like further information about the safeguards applicable to an international transfer of your Personal Data.
HOW LONG WE KEEP YOUR DATA
We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, contractual, or reporting requirements.
Information relating to a project or contractual relationship may be retained for the duration of that relationship and for any additional period required by applicable law.
Information collected for marketing purposes may be retained until you withdraw your consent or otherwise request that we stop using your information for such purposes, subject to applicable legal requirements.
When Personal Data is no longer required, we will take reasonable steps to securely delete or anonymise it.
PURPOSES OF PROCESSING
Your Personal Data may be collected and processed for the following purposes:
Contacting you
Managing project enquiries
Providing our services
Analytics and website improvement
Marketing and communications, where applicable
Maintaining website security and functionality
Complying with legal obligations
DETAILED INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA
WEBSITE ANALYTICS
We may use analytics tools to understand how visitors interact with our website.
Analytics may collect information such as pages visited, approximate location, browser type, device information, referral sources, and general Usage Data.
This information helps us understand website performance, improve our content, and create a better experience for visitors.
Where analytics services use cookies or similar technologies that require consent, we will seek consent where required by applicable law.
CONTACT FORM
When you submit an enquiry through the Studio Arq contact form, we may collect the information you provide so that we can respond to your request.
This may include:
First name
Last name
Email address
Phone number
Project information
Any additional information included in your message
We use this information to respond to enquiries, discuss potential projects, provide relevant information, and communicate with you regarding your request.
EMAIL COMMUNICATIONS
If you choose to subscribe to Studio Arq communications, your email address may be used to send information about our studio, projects, design insights, services, or other relevant updates.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us directly.
COOKIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies are small files stored on your device when you visit a website.
Some cookies may be necessary for the website to function correctly, while others may be used for analytics or other purposes.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
YOUR RIGHTS
Depending on your circumstances and applicable data protection law, you may have rights regarding your Personal Data.
These may include the right to:
Access your Personal Data. You may request a copy of the personal information we hold about you.
Correct your Personal Data. You may ask us to correct inaccurate or incomplete information.
Request deletion. You may ask us to delete your Personal Data in certain circumstances.
Restrict processing. You may request that we limit how we use your Personal Data in certain circumstances.
Object to processing. You may object to certain types of processing, including direct marketing.
Withdraw consent. Where processing is based on consent, you may withdraw that consent at any time.
Request data portability. In certain circumstances, you may request your Personal Data in a structured, commonly used, and machine-readable format.
Lodge a complaint. You may have the right to raise a concern with the relevant data protection authority.
RIGHT TO OBJECT TO PROCESSING
Where we process your Personal Data on the basis of legitimate interests, you may have the right to object to that processing where you have grounds relating to your particular circumstances.
If your Personal Data is being processed for direct marketing purposes, you may object to such processing at any time.
You can contact Studio Arq using the contact details provided in this Privacy Policy to exercise your rights.
HOW TO EXERCISE YOUR RIGHTS
Requests relating to your Personal Data can be sent to:
hello@studioarq.co.uk
We may ask you to provide sufficient information to verify your identity before responding to a request.
We will respond to valid requests within the timeframe required by applicable data protection law.
THIRD-PARTY SERVICES
Studio Arq may use trusted third-party providers to support website hosting, analytics, email communication, security, or other business functions.
Where these providers process Personal Data on our behalf, we expect them to handle that information in accordance with applicable data protection requirements and our instructions.
Third-party websites or services linked from our website may have their own privacy policies. Studio Arq is not responsible for the privacy practices of external websites.
LEGAL ACTION
Your Personal Data may be used where necessary for the establishment, exercise, or defence of legal claims, or where disclosure is required by law or by a competent public authority.
We may also disclose information where necessary to protect our legal rights, property, users, or the security and integrity of our website and services.
SYSTEM LOGS AND MAINTENANCE
For website operation, security, and maintenance purposes, our website and third-party services may automatically collect technical information.
This may include IP addresses, browser type, operating system, referring pages, requested pages, date and time of access, and other technical information relating to your device or interaction with the website.
This information may be used to identify technical problems, maintain security, monitor performance, and improve website functionality.
INFORMATION NOT CONTAINED IN THIS POLICY
If you require additional information about how Studio Arq collects or processes Personal Data, you can contact us using the details provided below.
email :
hello@studioarq.co.uk
CHILDREN’S PRIVACY
Our website and services are intended for a general audience and are not specifically directed at children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with Personal Data without appropriate consent, please contact us so that we can review and take appropriate action.
CHANGES TO THIS PRIVACY POLICY
Studio Arq may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
We encourage visitors to review this page periodically to remain informed about how we protect Personal Data.
DEFINITIONS
Personal Data
Any information relating to an identified or identifiable individual, whether directly or indirectly.
Usage Data
Information collected automatically through the website or third-party services, which may include IP address, browser type, operating system, pages visited, time spent on pages, and other technical information.
User
The individual accessing or using the Studio Arq website.
Data Subject
The individual to whom Personal Data relates.
Data Processor
A person or organisation that processes Personal Data on behalf of the Data Controller.
Data Controller
The person or organisation responsible for determining the purposes and means of processing Personal Data.
Website
The Studio Arq website through which Personal Data may be collected and processed.
Cookies
Small files stored on a user’s device that allow a website to remember information about the user’s visit or preferences.
LEGAL INFORMATION
This Privacy Policy has been prepared with reference to applicable UK data protection principles, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.
This Privacy Policy applies specifically to the Studio Arq website unless otherwise stated.
CONTACT
If you have questions about this Privacy Policy, your Personal Data, or how we process information, please contact us:
Studio Arq
28 Wrenford Street
London, N1 9QX
United Kingdom
hello@studioarq.co.uk
+44 (0)20 7946 0182
Latest update: 15 August 2026